Guardian WorkLifeMatters Live Chat
For service assistance or to talk with a counselor, call 1-800-386-7055
Live Chat allows you to chat with an WorkLife consultant in real time. Available from 8:00 AM to 4:00 PM PST, Monday to Friday. This means that there are no delays in getting the help you need.
To chat, simply login using your Guardian WorkLifeMatters Username and Password and then click on the “Submit” button. A small window will then pop up on your screen. After a moment, an WorkLife consultant will introduce him- or herself. Type in your question, hit the Submit button and begin your conversation. Remember, unlike email, there are no delays with live chat, so you receive an immediate answer.
This chat is intended to help you obtain assistance in dealing with day-to-day problems that many of us experience. If you are experiencing a true emergency and you need immediate assistance, please contact WorkLife Matters at 800-386-7055.